It refuses to wax off my hair. I’ve never had this happen with a hot wax or even a ready-to-use wax strip, i followed the instructions, but it just refuses to pull out any hair at all and i dont know why. very very annoying. after multiple attempts i even used a thin layer of body powder which usually works great, but no, it just wont wax my hair out.
Thank you for your comment and for sharing your photos. It looks like you had success with both the Parissa Sugar Wax and Wax Strips, and I’d like to help explain the differences.
Sugar Wax is our gentlest formula, best suited for fine to light hair and sensitive skin. Although great for most applications, Sugar Wax is less effective for coarse, dense or hormonal hair growth. For this type of hair, Wax Strips and Hot Wax are both stronger options and each serves different needs: Wax Strips are great for fast, easy use on most hair types, while Hot Wax is ideal for coarse, short, or stubborn hair, especially in sensitive areas.
It’s common to see different results depending on hair type, the body area and the product used, which is why we offer a wide selection of Parissa products to meet different needs. All our products are backed by our guarantee, so if you’d like to try a different option, reach out with your details and we'll be happy to help.
I love the Parissa Sugar waxes, both the organic and regular sugar wax. They are game changers because of their washability, and on the occasions when I have a few drips or spills, I don’t have to stress. I have fine hair, and this works better than any salon in my area. I only wish I had eyes in back of my head to do the backs of my legs!
I've tried many sugar waxes before, but this one truly lives up to its claims. I microwaved it in 20-second intervals for a total of 55 seconds to reach the consistency shown in the tutorial. It wasn't messy, didn't burn my skin, and was surprisingly painless.
This was my first waxing experience and it was great!
I followed the instructions and I was able to wax both my armpits and legs on the same day. That’s a shock for me cause I have a very low threshold for pain.
I am going to try the brow wax next!
I have been using Parissa hot wax for several years. It is the best product I have ever used and does a great job getting rid of unwanted facial hair. I recommend it highly to anyone.
I got my box at walmart and decided to do the recommended test strip on the bottom of my leg which worked well. When I thought I was sure that the product worked good, I decided to attempt to wax the rest of my leg. I followed the directions, rubbed the strips to warm them up, applied it in the direction of my hair growth, and it just decided to not work anymore. It only plucked like 10 strands of hair and instead left clumps of wax stuck to my leg. I tried 2 more wax strips, rubbing them together for even longer and making sure that they were pressed firmly onto my leg, just for it to leave even more wax on my leg hairs. I was ready to chop at it with scissors when I realized I couldn’t because it was stuck onto my skin. I went in the shower and tried everything to get it off: warm water, soap, my facial exfoliating scrub, a rougher exfoliating scrub, a shaving razor, hair conditioner, and finally an exfoliating glove. I had to use my harshest exfoliator multiple times, then my rough exfoliator glove on top of that, then scrub vigorously to finally get the stupid wax off of me. The whole process made my skin very irritated and left me with a giant sensitive red spot on my leg from how hard i had to scrub. I ended up shaving afterwards which I should’ve done from the beginning to avoid this giant headache and leg ache. The kit does come with a nice aftercare oil but the nozzle sprays it like how men finish peeing on the toilet seat. Shout out to Lush for making a product that actually worked and saved me from having cheap wax stuck to my leg. I’d rather pluck every single individual strand of hair from my leg with my own 2 hands than ever buy or use this product again.
We’re really sorry to hear about your experience—it sounds frustrating, and that’s not the result we want for anyone using Parissa. It sounds like the wax may not have adhered properly, which can sometimes happen if the strips aren’t warmed enough or if there’s any lotion, oil, or moisture on the skin (for example, if you bathed before using the product). For best results, rubbing the strips between your hands for at least 5 seconds and ensuring the skin is completely dry will improve the experience.
That said, removing leftover wax shouldn’t be a struggle. Any oil (like the included aftercare oil or any oil like coconut, vegetable or olive oil) are the best way to dissolve wax residue—water will not work since the wax is oil-based. We’re taking your feedback about the aftercare oil’s nozzle to our team—definitely not the experience we intended! Regarding your comment about the Lush Wax - this product is identical to the Parissa Hot Wax and the usage and results are quite different than the Wax Strips.
We truly appreciate your honesty and would love the chance to make this right. Please reach out to our team at hello@parissa.com so we can help.
I ordered from the US but it was worth the wait. I feel so much better about using compostable wax strips and they worked well. Thanks so much!
I will never use another wax brand. I would normally break out in acne and have irritation when using other brands but when I came across Parissa, it was life changing!
Easy to use, very good results. This is the best thing I've found for stubborn upper lip hair.
I love parissa I have been using it now for 3 years and it's been excellent
Do not buy! They changed the formula,. I was using this for years, then all of a sudden it became super sticky and didn't wash off. I was waxing my bikini line and was stuck for hours using everything under the sun to remove it.
Hi B.B.S.,
Thank you so much for reaching out, and I sincerely apologize for your recent experience. As a long-time user of our products, your feedback is incredibly valuable to us.
While we haven’t made any changes to the formula, we’d love to investigate further to understand what might have happened. Could you please send us a picture of the batch number on the container, as well as the bottom of the box? This will help us conduct further testing.
Please email the information to hello@parissa.com, and kindly include your full address so we can send you a replacement right away.
We truly appreciate your patience and continued loyalty.
I’ve been using Parissa warm wax for years. It is a great product and easy to use at home.
I have been waxing my face for years! This is the only brand I will use. I use the Legs and Body for my face because of my coarse hair. The sugar wax works too, however I prefer the legs and body one. Parissa does not breakout my face and it actually gets the job done.
Thank you, Miranda! Yes, Parissa Warm Wax is our most effective product for coarse or stubborn hair - especially on larger areas. The Sugar Wax, although also effective, it is better suited for fine or medium hair, or for those with very sensitive skin. Keep in touch, we love hearing from you.
The hot wax pods are super convenient and easy to use in the mini wax pot. The wax picks up hair effectively and does not cause redness surprisingly! It’s awesome. 👏🏻
So easy to use and effective. Best of all the pot it melts in maintains a perfect consistency and the temperature is just right,
comfortable— not too hot and not too cool! Perfect!
Parissa's azulene oil is a better blend of oil for post waxing. I have tried many brands and blends which always left my sensitive skin irritated and oily. I have been waxing many years and Parissa brands is a name I have grown to trust.
Thank you for your review! Parissa Azulene Oil has a lot of fans, for sure!
It’s easy to use, the instructions are clear, and the oil makes my legs super soft afterwards.
This kit had all the items I needed to have my back and shoulders waxed. Did a good job and am please with the results.
Love the Hot Wax Pods. Along with the Azulene Oil and Wax Warmer, waxing is easy and this combination works very well. I wax my face once a month and Parissa Wax is the only product that removes hair on my face with no irritation. Thank you for the great product.
Love this product, very refreshing after waxing and removes residual wax.
Been using Parissa now for at least a decade maybe longer. They are the best wax strips on the market. Be sure to rub in your hands to warm up first. Ultrasoothe is my go-to to apply right after to completely take away and redness or irritation post wax
I love this set, I have been using Parissa’s hot wax for face for two years now. I love it! I recently got the set and it’s brilliant! It’s very easy to use, very tidy and my skin feels so much nicer after waxing.
I used this warmer for a few times now. To warm up 100 grams wax, it took nearly 30 mins. After 30 mins too, I didn’t get a proper warmed up wax. I am not happy with the quality, but it nicely fits the wax cups. I am keeping this only to avoid the mess that happens while warming up the wax. Otherwise, it’s not a good product.
Hi Zoyee, I'm sorry you were unsatisfied with the Parissa Mini Pro Wax Warmer. Please contact us at hello@parissa.com for additional heating tips that can help with the heating times. Keeping the lid on during heating can substantially impact heating times - in addition, depending on the product, putting the product directly into the silicone dish will also improve heating times.