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COVID-19 Response Updates

4/30/2020 - Product updates

The spread of COVID-19 has disrupted lives and businesses around the world. These disruptions have caused material shortages and supply chain delays. During this time if you notice changes in any containers or components, rest assured that the products and results will be the same high quality goods you’ve come to trust. Our commitment to our ethics and our natural heritage remain as strong as ever and your satisfaction is always guaranteed.

4/15/2020 - Donations from Parissa

One of our goals at Parissa is to help our community. We are particularly proud of three recent initiatives.

  • First, Parissa has donated 10,000 protective masks to Lions Gate Hospital in our hometown of North Vancouver.
  • Second, our Operation Manager has 3D printed face shields for donation.
  • Third, our production team has formulated hand sanitizer to be distributed to our local health facilities in need.

We strive to extend our core values and be of help to others.

4/14/2020 - Service Update

As we continue to adapt our operations and business during this unprecedented time, we are striving to maintain minimal impact to our website, services, and order fulfilment. Our team is working diligently to ensure your order arrives as quickly as possible; however, shipment times may be longer than usual.

With the health and safety of team and customers top of mind, we are taking additional precautions, including cleaning and sanitizing above and beyond our normal practices. As always, our commitment to help you find the perfect wax is unwavering. As customer inquiry volumes increase and our team transitions to working from home, we recommend contacting us through alternative methods like email and live chat on our website. We’ll get back to you as quickly as possible.

3/17/2020 - Message from The Parissa Family

For the health and safety of our friends, family, and community, we have made the decision to immediately implement social distancing and having all office staff work from home with only a small critical operations team at our facility until it is deemed safe to reopen with public health authorities.

One of the core values Parissa is built on is the idea of being bigger than yourself as we see ourselves as neighbours and as a member of the community. We are living in uncertain times and for this, we want to offer some security. This is why all of our employees will be paid across the company. We know this will help to ensure the health and well-being of our people, their families, and communities.

Throughout this time we will be providing updates on parissa.com and via our social channels. We’re also happy to inform you that parissa.com and our customer care team will continue to fulfill all orders and is on call to help you with all your hair removal needs.

We wish everyone good health and high spirits during this difficult time. Please continue to take care of yourself, your family, and the most vulnerable in your community.

If you have further questions or concerns, please reach out to us at hello@parissa.com.


The Parissa Family

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