Shipping & Returns

At Parissa, customers are our number one priority. All of our products are 100% satisfaction guaranteed. If you have any issues with your products or have questions, comments, or concerns, please email our Customer Care team at hello@parissa.com or call us at 1.888.986.9974. 

All orders are shipped and delivered on business days; public holidays are excluded. We use Canada Post or UPS for our shipping. 

Shipping rates are personalized at checkout based on your location and the shipping method you select.

Should you have any questions or concerns, feel free to contact Customer Care at 1 604 986 9974 or via email at hello@parissa.com.

◄Where do we ship to?

We currently ship to Canada, the US, the UK, Belgium, the Netherlands, Denmark, France, Germany, Ireland, Italy, Portugal, and Spain.

◄What shipping carrier do you use?

We use Canada Post on orders within Canada and Canada Post or UPS outside of Canada.

◄What is your return policy?

We love the products we make and think you will too but we totally understand if you need a refund. Email us at hello@parissa.com to get started. Please note that shipping costs are not refundable.

◄Do we offer free shipping?

Yes! We offer free shipping on orders over USD$30 to Canada and USA.

◄Do we offer Flat rate shipping?

Yes! Here is the breakdown:

Canada	USD$7.99
United States	USD$8.99

◄International orders

International orders maybe subject to duties and taxes at the discretion of local custom.